FREQUENTLY ASKED QUESTIONS

Donor

How Can I Contribute?

You can contribute in the following ways:

Contribute Money: Donations start from as little as Rp 50,000 through secure payment gateways like XENDIT or directly to our bank account:

BCA

YAY SENYUM BALI

Account Number: 1350300011

SWIFTCODE: CENAIDJA

Contribute Goods: We accept new and pre-loved items in good condition, such as milk bottles, clothing, and food supplies. Contact us for a list of needed items and drop-off instructions.

How Does Smile Foundation Help?

Smile Foundation provides comprehensive medical care, including free surgeries for craniofacial conditions such as cleft lip and cleft palate. We also offer pre-surgery consultations, post-surgery follow-ups, speech therapy, and logistical support like transportation and accommodation for patients and their escorts at Smile House.

How Can I Volunteer?

Volunteering with us is a rewarding experience where you can make a difference in the lives of those facing craniofacial challenges. Join us in providing care and support to individuals in Bali and Eastern Indonesia.

Patient

I am from outside Bali, how can I get help?

We understand the challenges faced by patients from outside Bali. Smile Foundation provides transportation from the patient's hometown to Bali and also from Smile House to the treatment facility. Additionally, we provide accommodation and meals for the patient and one escort at Smile House during the treatment process.

What does Smile Foundation help with?

Smile Foundation provides comprehensive medical care, including free surgeries for craniofacial conditions such as cleft lip and cleft palate. We also offer pre-surgery consultations, post-surgery follow-ups, speech therapy, and logistical support like transportation and accommodation for patients and their escorts at Smile House.

What are the requirements to register with the foundation?

- Copies of both parents' ID cards (KTP)
- Copy of Family Card (Kartu Keluarga, KK)
- Copy of the patient’s birth certificate or a statement of birth
- Certificate of financial incapacity from the village head or local authority indicating inability to cover surgery costs

If my child has a cleft, when can they have surgery? What are the requirements?

For Cleft Lip:
Age: Minimum 3 months
Weight: Minimum 5 kg
Health Conditions: No other congenital conditions or abnormalities (e.g., heart defects, pneumonia, hernia, autism, Down syndrome, etc.)

If my child needs cleft palate surgery? What are the requirements?

For Cleft Palate:
Age: Minimum 1 year
Weight: Minimum 10 kg
Health Conditions: No other congenital conditions or abnormalities (e.g., heart defects, pneumonia, hernia, autism, Down syndrome, etc.)